A) The On-line Reservation:

1. Once you find the hotel, transfer or tour services desired you shall proceed to input the dates to obtain the correct rates.

2. If you agree on price and availability dates, then you shall proceed to book the service desired.

3. E-travel solution.com Safe Booking Engine will ask for your credit card number to provide confirmation, and will also provide you with a Confirmation Voucher (the system will let you know which page to print). If you do not have a printer available then a voucher will be faxed to you shortly after you made your reservation.

4. Once you obtain a Confirmation page (whic works as your confirmation voucher) please print it. Then you will receive an email within the next 24 hours re-confirming all the information submitted letting you know that the service you requested has been confirmed. This email will let you know that your credit card has been succesfully charged (or not), along with the cancellation policies.

5. We always appreciate clients replies letting us know that everything is alright and that they are aware of the purchase.

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B) The Off-line Reservation:
Should be either by email or by telephone call, and we will do all the steps above for you.
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IMPORTANT:
When credit card has been declined you will receive an email from us letting you know, but also allowing you with more time to provide another credit card number or another method of payment (money-wires or other).

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